How can I contact Eunoia Jewellery?

On working days we aim to answer your question within 24 hours.

You can reach us through email or you can also contact us through our CONTACT PAGE.

Email Us At:

How do I return my product?

Please see the RETURNS PAGE for all information on how to return start a return.

Do I need to pay custom duties and taxes?

Taxes are included in the price. We are not responsible for the rights, extra taxes and other import charges or costs.

How do I look after my jewellery?

Avoid your jewellery coming into contact with soaps, lotions, perfume or other chemicals as they can discolour and damage your jewellery.

You should also avoid wearing your jewellery when:

- In the water (including shower).

- While sleeping.

- During work-outs.

When taking your jewellery off, make sure to store your pieces in the box or velvet pouch provided to reduce the chances of scratching.

Where does Eunoia Jewellery ship to?

Currently Eunoia Jewellery ships to the UK and the US.

However, we are looking to expand this in the near future!

Can my parcel be redirected to a different address?

Unfortunately are unable to redirect orders once they have left our warehouse. Please make sure you fill in an address where you will be able to receive your order.